Many scenarios cause water damage to your home or business. We know that such situations in your home can be traumatic for you and your family. That is why it is critical to take immediate actions to address the problem. Here, we have discussed the complete process of water damage restoration. But first, it is important to know the causes.

What Are The Main Causes Of Water Damage Situation

Contrary to popular belief, water damage is not only caused by severe weather conditions and flooding, but it can have many other reasons. Loose pipes, faulty hoses to natural disasters. The common causes are listed below:

• Flooding and storm damage
• Leaking appliances, water heaters, plumbing, etc.
• Overflowing toilets, bathtubs, and sinks
• Flooded basements
• Thunderstorms
• Hurricanes and tropical storms
• Sewage backups
• Flooding from firefighting efforts

What goes into water restoration?

Restoring your home from the damages of flooding water and bringing it back to a livable condition involves water removal, drying, decontamination and replacement of materials.

Whenever there is a water damage, it’s important to act fast. Every hour of delay can increase the magnitude of the effects of standing water. Not only damaging property, appliances or furniture. Standing water also provides a perfect environment for bacteria and mould to grow. So it’s important to carry out a water restoration process as soon as possible.

But before you begin, here is an important piece of knowledge that plays a crucial role in determining how urgent the situation could be. The scale of damage is not only dependant on the volume of water, but also the quality or the category of water that is flooding in your property.

Categories Of Water

In the restoration industry, water damage is separated into three different categories. Each category represents the level of threat it poses to human health as well as the materials it comes in contact with.

Category 1 – Clean Water

This refers to a water source that does not pose a significant threat to humans or pets. The main sources are broken water supply, tub or water tanks overflow, or appliance malfunctions that involve clean water supply.

Category 2 – Grey Water

This refers to a water source that contains chemical, biological or physical contaminants and causes discomfort if consumed or even exposed to. It is called “Grey Water” This type of water contains micro organisms.

Category 3 – Black Water

This category of water is known as “Black Water” and is completely unsanitary. It contains unsanitary agents, harmful bacteria, causing severe sickness. The category 3 water comes from contaminated water sources that affect the indoor environment. The water sources comprising contaminated water include sewage, seawater, rising water from rivers, stagnant water pools or standing water. If clean or grey water is not promptly removed and becomes stagnant, it will also be deemed as black water.

Water Damage Restoration Process – How We Do It

The process carried out to restore a property from water or flood damage back to its original condition involves five steps. It also requires specialised equipment and expertise in handling to restore the affected property quickly. We take a scientific approach to all our cleaning and restoration services. Here is how we at Rainbow International carry out water restoration projects.

1. Contact

When you call us in the event of a flood emergency, our representatives will ask specific questions to help our teams respond faster to your water emergency. The questions are limited to your location, time of disaster and the apparent causes.

2. Water Damage Assessment

We deploy our nearest team of specialists who reach the site within hours to inspect your property’s water damage. First, they determine the category of water and the affected area. This step is essential in all our restoration services as it helps us draft the most effective strategy to minimise down time, control cost and to perform a successful restoration.

3. Water Extraction

In this step, we removed water using powerful pumps and vacuums. We try to start this process as soon as possible to avoid further damage and risks such as mould growth due to the standing water.

4. Drying and Dehumidification

After most of the water is removed from your property, our professionals use latest equipment to blow out all the water stuck in places that are hard to reach through vacuums and pumps. Heavy drying fans are placed to evaporate the moisture from the entire area of effect. Dehumidifiers are run to ensure the air is free from excess moisture caused by evaporation.

5. Cleaning and Sanitization

Water can affect not only the structure but also contents of a building such as appliances, furniture, closing and personal belongings. Our specialists clean and restore items using different techniques. The items that are damaged beyond repair are removed while some of the items are sent to the workshop where restoration experts reinstate them. The property is then treated with antibacterial sanitisers to remove microbes that may pose a threat to health. Industrial equipment is used to eliminate any odours until the air is breathable.

6. Restoration

The last step in our water damage restoration process is restoring your property back to its former glory. In this step, drywall panels are replaced, damaged surfaces are plastered, walls are painted. Major reconstruction may also take place where there is an extensive damage.

How We Can Help?

Following a flood damage in your home or business premises, our priority is to return the affected property to its former condition as quickly as possible with the minimum disruption for the employees as well as the customer.

Rainbow International has 20 years of experience in Water damage restoration and has a wealth of technical expertise used by many major insurance companies on their domestic and commercial policyholders’ claims. Here are our key services we provide for flood damage restoration.

• Complete flood damage restoration
• Emergency 24 hours call out
• Buildings & contents restoration
• Water extraction and removal of flood water
• Drying of buildings on-site and off-site drying
• Drying and sanitising of carpets and furnishings
• Controlled waste disposal
• Cleaning up after floods
• 70 branches across the UK
• 2-hour emergency call out anywhere in the UK
• Call our 24-hour helpline on 01375 887240

Related Services

• Damp Diagnosis & Mould Remediation
• Carpet & Upholstery Cleaning & Maintenance
• Hard Floor Cleaning & Maintenance
• Fire Restoration Services
• Escape of Water
• Leak Detection
• Flood Cleaning
• Furniture Repair and Restoration

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